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Reviews

Yum! I have been looking for a ...
Yum! I have been looking for a place like this in SA but haven't been able to find one until now! We love Rita's Italian Ice  and they don't have any locations in this area. This place comes close! But I only give it 4 stars since they don't offer any sugar free flavors like Rita's does and it's not quite as good.  But I'm glad to ha ... read more
Kristy S. via yelp.com - Aug 14, 2019
Super delicious. Excellent service.
Adolfo Aviles via google.com - Aug 14, 2019
I love this place because of their hours(most places close early and that's lame), they ALWAYS have
I love this place because of their hours(most places close early and that's lame), they ALWAYS have a friendly person behind the counter, the menu is very simple, everything on the menu is tasty and the prices are accommodating for any budget. My "go to" is the custard!!!
Layla Anjelica via facebook.com - Aug 1, 2019
I thourghly enjoyed the custard there it is truly something exquisite. I recommend that people support this place because they offer great deals on ice cream and the only thing I could complain about would have to be location. other then that people should come to this place. its one of the best ice cream shops in the area ... read more
Jeremy Torres via google.com - Aug 1, 2019
I love this place because of their ...
I love this place because of their hours(most places close early and that's lame), they ALWAYS have a friendly person behind the counter, the menu is very simple, everything on the menu is tasty and the prices are accommodating for any budget. My "go to" is the custard!!!
Layla K. via yelp.com - Aug 1, 2019
Cotton Candy Italian Ice, one of the best!
Pablo García via google.com - Jul 29, 2019
Outstanding treats and service! One of a kind!
Linda Adcock via facebook.com - Jul 25, 2019
EVERYTHING!!! Only (IF) !!!
Roland Linda Cisneros via facebook.com - Jul 24, 2019
The Original Ice Factory is the place to get dessert! They have everything and their Italian ice is to die for. There really is no other place like it in San Antonio. Their custard is amazing and mini donuts taste just like funnel cake. I highly recommend this place especially for all lactose intolerant people because everything here ... read more
Connie Arredondo via facebook.com - Jul 22, 2019
This was are first time there. The place look very welcoming and the Italian Ice flavors were awesome. We will definitely come back when were are in town.
Anel Villarreal via facebook.com - Jul 21, 2019
Great Italian ice!!!!
Daniel Navarro via google.com - Jul 7, 2019
Italian ice isn't as smooth as it should be and wish there were more flavors. Where is the classic rainbow?! The flavors they do have are good. BUT I did fall in love with their donuts! Very clean ... read more
Jamie K via google.com - Jun 30, 2019
Absolutely fantastic. Flavors galore ...
Absolutely fantastic. Flavors galore, and they're REAL. The service is also amazing. I'm surprised it isn't packed everyday.
Tamia B. via yelp.com - Jun 30, 2019
Italian ice isn't as smooth as it should be and wish there were more flavors. Where the classic rainbow?! The flavors they do have are good. BUT I did fall in love with their donuts! Very clean ... read more
Jamie K via google.com - Jun 25, 2019
Whoah! This place is delicious!!!! ...
Whoah! This place is delicious!!!! All their Italian ices are to crave for! I got mango and sour raspberry. I highly recommend and it's not expensive! There is popcorn, do nuts, soft serve ice cream... what more could you want? I will be back for some more treats! And such wonderful service from the guy and gal working tonight!
Lady R. via yelp.com - Jun 23, 2019
I’ve been looking for Italian ice with custard for so long in SA and couldn’t find it but they hav
I’ve been looking for Italian ice with custard for so long in SA and couldn’t find it but they have it here! Rita’s Italian ice has it but no locations here. Glad to find a place here that has it!
Kristy Lyon Sandoval via facebook.com - Jun 20, 2019
My first impression when I walked ...
My first impression when I walked in: EVERYTHING IS HERE! I love the modern look, the friendly staff and the cleanliness of the location. I do not personally enjoy having to fight traffic on Bandera Rd. to go ANYWHERE,  but this place is WORTH the tragic jam I promise. The mini-donuts are made right before your eyes. They offer cinna ... read more
Victor R. via yelp.com - Jun 8, 2019
I had the IL Latti. It was delicious and refreshing. I also had some of their delicious donuts.
I had the IL Latti. It was delicious and refreshing. I also had some of their delicious donuts. The staff is also very pleasant.
Gina M Saenz via facebook.com - Jun 8, 2019
My wife and I loved this place ...
My wife and I loved this place.  Impeccable customer service and great treats.  This is a must stop for shaved ice.
Paul G. via yelp.com - Jun 3, 2019
Staff was very friendly and polite. They let me sample a few flavors so I can choose. Would definit
Staff was very friendly and polite. They let me sample a few flavors so I can choose. Would definitely bring the kiddos here next time.
Sara Duran via facebook.com - Jun 1, 2019
Love the place but gone on different occasions and they were closed when they said they were open on the website.
Eric C. Gutierrez via google.com - Jun 1, 2019
If you want really smooth custard this is the place to visit. While you are there check out the mini donuts served hot and fresh when ordered. The donuts reminds me of a mini funnel cake without the mess. The Italian ice is one of the best I have ever put in my mouth. The owners are friendly, and excited to hear your feedback. This i ... read more
Jennifer Smith via google.com - Jun 1, 2019
Very nice people and good prices too!! Check it out....you will like it!
April L. Felan via google.com - May 26, 2019
Super friendly and as soon as we walked in we were greeted. They have a nice atmosphere and super nice staff. They seriously have the BEST Italian ice!! Definitely a place to check out ... read more
LoserLeeAna via google.com - May 18, 2019
Super friendly staff, awesome mango Italian ice cream, it has chunks of mango. You have a new custo
Super friendly staff, awesome mango Italian ice cream, it has chunks of mango. You have a new customer. 👍 ... read more
Daniel Salguero via facebook.com - May 18, 2019
This place is amazing!! The IF LATTI was amazing and their mini donuts they are to die for!! The st
This place is amazing!! The IF LATTI was amazing and their mini donuts they are to die for!! The staff was very friendly and great at customer service!!
Patricia Gutierrez via facebook.com - May 15, 2019
The donuts were soooo good! We ...
The donuts were soooo good! We got cinnamon and sugar and they were hot when they were served to us!! You are missing out if you don't try them!
Eb J. via yelp.com - May 15, 2019
amaaaaziiing shaved ice with fun flavors that you may combine with delicious creamy frozen custard!
amaaaaziiing shaved ice with fun flavors that you may combine with delicious creamy frozen custard!!! Italian ice an all the flavors you can think of...Popcorn, Mini~sugar~cinnammon doughnuts with coffee o-m-g just beyond perfect spot to treat any sweet/salty cravings!!!🤤😋🥰⭐️⭐️⭐️⭐️⭐️👍🏻👌🏻 🍩🍨🍦🍧🍿☕❤❤❤❤ ... read more
Veronica YJ Reyes via facebook.com - May 6, 2019
This place is absolutely amazing! They have so many flavors and the donuts are so fresh, warm and delicious. The staff is super friendly and inviting.❤️🥰 ... read more
Stephanie Guerra via google.com - May 5, 2019
Awesome! Awesome! Awesome!!!
Awesome! Awesome! Awesome!!!
Javier Y Norma Galvan via facebook.com - Apr 28, 2019
This place is absolutely spectacular! Clean place, friendly staff, great prices, and dozens of delicious flavors and choices for ANY craving! The owner Linda is as sweet as her treats! You will not be dissapointed, 15/10 best italian ice in San Antonio!
Lori Martinez via google.com - Apr 26, 2019
I had my birthday party there and it was a blast. Everyone loved it
I had my birthday party there and it was a blast. Everyone loved it ... read more
Carlos Garcia via facebook.com - Apr 23, 2019
Awesome atmosphere, awesome service ...
Awesome atmosphere, awesome service. They had no problem letting us go through and sample most ice creams, and when we finally picked we weren't disappointed. The guy even gave us a few fresh mini donuts to try, which is the main reason I'm going back for those ... read more
JG W. via yelp.com - Apr 5, 2019
Great Italian ice cream, at great prices. Oh and the service was 6 stars! Will be back.
San Antonio We Buy Houses via google.com - Apr 4, 2019
So great! We love coming here! WAY better than Bahamas bucks. Get the strawberry Italian Ice!
So great! We love coming here! WAY better than Bahamas bucks. Get the strawberry Italian Ice!
Jordan Stone via facebook.com - Mar 31, 2019
We’ve visited The Original Ice Factory a few times and have enjoyed their selections each and every
We’ve visited The Original Ice Factory a few times and have enjoyed their selections each and every time! Great desserts & great pricing! #SupportLocalBusiness ... read more
Wesley Jones via facebook.com - Mar 30, 2019
We come here often & me & my family love it !! The Italian ice is so refreshing !! They handmake it with real fruit my fav is the strawberry..my daughter is obsessed with the mango & chilie & me & my husband are in love with the custard !! Also the owners are super friendly & love talking to the customers & always give out free sampl ... read more
Zeta& Haley via google.com - Mar 30, 2019
We freaking love this place !! ...
We freaking love this place !! The mango with chili & strawberries is mine & my daughters fav !! It's handmade so it's so refreshing when u bite into some fruit & me & my husband are in love with the custard !! I'm not a ice cream or custard person but this I can't resist lol..we come here like once a week literally ... read more
Abby G. via yelp.com - Mar 30, 2019
Guys, you have to come here and try the mini donuts and Italian Ice ( my daughter loves the ice cream) it’s so good y’all . They treat you like family! Thank you ice factory for being such an asset to the Leon valley community!
victoria williamson via google.com - Mar 27, 2019
Love the if latti!
Phillip Lodico via google.com - Mar 22, 2019
Italian ice was super good and with real fruit in mango and shaved ice was perfect for kids
Italian ice was super good and with real fruit in mango and shaved ice was perfect for kids ... read more
Ayla Forester via facebook.com - Mar 19, 2019
Awesome donuts & Custard ice cream!!
Noelia Gonzalez via google.com - Mar 18, 2019
First time patron today. Me and ...
First time patron today. Me and the fam stopped in to check it out. Drive Bandera rd everyday. So glad we stopped today. BIG TIME APPLAUSE AND KUDOS to the entire experience. Super friendly and welcoming employees, smiles and answered our questions. Then there is the indoor cleanliness and decor.  Really cool place and clean clean cl ... read more
William E. via yelp.com - Mar 10, 2019
This was a very cute place, the ...
This was a very cute place, the staff was friendly, the music was great, and the flavors were plentiful. We had the mini donuts made fresh, they were warm, soft, and light. It was great that they offered 2 flavors in the small italian ice. The passion fruit, watermelon, and  grape, and margarita were all delicious. It was a great lig ... read more
Samantha A. via yelp.com - Mar 10, 2019
Great spot, very clean. I had the ...
Great spot, very clean. I had the Italian ice and it was perfection. We will definable be returning ... read more
Angela F. via yelp.com - Feb 25, 2019
super nice staff! and down my street😎
super nice staff! and down my street😎 ... read more
Christine Martinez via facebook.com - Feb 23, 2019
Excellent service, reminded us ...
Excellent service, reminded us of Rita's in NY, (and one in Corpus that was built right when we left) lots of flavors and options for different types of desserts. It was also clean, well decorated and designed, although I do see what people were saying about the donut smell. However, my eyes weren't irritated by it and after awhile I ... read more
Mickel S. via yelp.com - Feb 3, 2019
Great Ice Factory (IF) latte, it’s a layered custard and Italian ice treat
Great Ice Factory (IF) latte, it’s a layered custard and Italian ice treat ... read more
Michael A Garcia via facebook.com - Feb 1, 2019
Very excellent Italian ice ... read more
Aiden Pearce via google.com - Jan 12, 2019
Love the Italian ice with frozen ...
Love the Italian ice with frozen custard. Something you cant find anywhere else in San Antonio. Portions are big for a very reasonable price. Definitely will be back soon.
Ben N. via yelp.com - Jan 9, 2019
Perfection! Sweet staff that was patient and talked us through all the delicious flavors. Owners came in and are such a delight. Keep it up!
Daisy Lee Karidia Koné via google.com - Jan 4, 2019
The Italian ice cream was great ...
The Italian ice cream was great. The staff is friendly and informative. I'll definitely be back to try another flavor.
Sandie L. via yelp.com - Dec 22, 2018
Amazing, kind people & yummy italian ice!
Amazing, kind people & yummy italian ice!
Rossie Brown via facebook.com - Dec 20, 2018
my favorite thing is the mini doughnuts and hot chocolate plus they got many more sweets to enjoy
my favorite thing is the mini doughnuts and hot chocolate plus they got many more sweets to enjoy ... read more
John Perales via facebook.com - Dec 11, 2018
It’s a pretty cool place to stop by for some snacks & dessert. The staff was extremely friendly & helpful with suggestions on flavors & samples.
Terry P via google.com - Dec 9, 2018
Smooth Itilian ice, tasty Mini donuts, bowls filled of shaved ice!
Smooth Itilian ice, tasty Mini donuts, bowls filled of shaved ice!
Marlene Zule via facebook.com - Nov 30, 2018
Their "Italian ice" come from real ...
Their "Italian ice" come from real Italians. We walked in and smelled weird, while we enjoyed our desserts our eyes felt like they were burning. Something was definitely in the air. Possibly some chemicals or something they were cooking with. Hopefully this was temporary ... read more
Daniel G. via yelp.com - Nov 24, 2018
Always be coming to this spot for ...
Always be coming to this spot for raspados or ice creams, good service, and great menu. Would definitely be a place I recommend to friends.
Alejandra N. via yelp.com - Nov 20, 2018
Went when it was a cold night. Its colorful and spacious inside. At first I was concerned about the proces but for $3.50 the small italian ice i got was bigger than most places ive been to. I sampled the pineapple one and it had actual pineapple in it. Will be back with the kids ... read more
Marissa Chambless via google.com - Nov 18, 2018
Solid Italian Ice!Located in a ...
Solid Italian Ice!Located in a strip off of Bandera, the Original Ice Factory is a delightful shaved ice parlor that recently opened. The signs have a throwback style reminiscent of an old school diner. They offer the traditional style of shaved ice (raspas) and their unique Italian shaved ice. What's the difference? Traditional styl ... read more
Sandra M. via yelp.com - Nov 18, 2018
Store is really clean, decorated ...
Store is really clean, decorated well, friendly staff, and good prices! Very impressed overall and the custard is very good. Also make sure to try the mini donuts, they kick ass.
Dylan 7. via yelp.com - Nov 11, 2018
Hey so this place is actually pretty damn good I was a little on the fence about it but not anymore. Will visit it again for sure ... read more
A Google User via google.com - Nov 7, 2018
The flavors are great and the staff is friendly. Lots of tasty options for people trying to avoid dairy.
Brent Rowse via google.com - Nov 1, 2018
Loved this place! The owner and ...
Loved this place! The owner and server behind the counter. They let me try a few things and made suggestions since it was my first time! I'll definitely be back with my nephew ... read more
LaToya C. via yelp.com - Nov 1, 2018
Besides the smell of burning oil, the place was great! The selection was nice, the types of treats were diverse, and the flavors were vast on certain treats. They offer samples and staff are quite kind to us.
Mantis Toboggan via google.com - Oct 27, 2018
What a fabulous place! With a wide ...
What a fabulous place! With a wide selection of Italian ice, shaved ice and other joys you won't be disappointed. The employee was extremely friendly and will happily give recommendations. I got a large Italian ice with watermelon, cherry and black cherry. It was light and just sweet enough that it wasn't overwhelming. While enjoying ... read more
Mitch E. via yelp.com - Oct 27, 2018
Awesome place !!! My son had a blast and the verity was great !!!
Awesome place !!! My son had a blast and the verity was great !!!
Robert Mercado via facebook.com - Oct 26, 2018
Such a cool place, a great atmosphere. The owners are so friendly, they take the time to talk to their clients. The flavors were delicious, we also got some yummy donuts. Best place we have tried, definitely a must go to. Our 2 little girls loved it as well! We will definitely be back, a MUST TRY place for sure !!
Dulse Enriquez via google.com - Oct 21, 2018
I would recommend to anyone with a sweet tooth. This place is amazing. The ice and donuts are wonde
I would recommend to anyone with a sweet tooth. This place is amazing. The ice and donuts are wonderful.
Kyle Peppe via facebook.com - Oct 20, 2018
This place is awesome. I am so happy we discovered it.
Kyle Peppe via google.com - Oct 20, 2018
Perfect date night with my niece ...
Perfect date night with my niece and nephew! I love the staff! We originally went for a small cup of ice cream. However, after walking in, we ended up trying a bit of everything! I enjoy the quality of the products. Everything is prepared right in front of you as you order. This is definitely a cute family place! Come on any night! H ... read more
Elda R. via yelp.com - Oct 12, 2018
This place is better than bahama bucks. My son loves going to the original ice factory. My family enjoys it along with the amazing sweet staff. Wont go anywhere else but here. This is every gastroparesis warriors dream. Thank u for making delicious items ... read more
savannah Murray via google.com - Oct 7, 2018
Super friendly staff, yummy flavors ...
Super friendly staff, yummy flavors, and the donuts are delicious. It reminds me of Rita's, but with more selections. You can get snow cones, Italian ice, or custard here. Definitely will be going back.
Kyra M. via yelp.com - Oct 7, 2018
And the afternoon dessert. The ...
And the afternoon dessert. The Original Ice factory, Italian Ice, Hawaiian Shaved Ice, Slushies, Frozen Custard, and FRESH MADE mini donuts. If there is a frozen heaven on earth, this is it. Tastes of South Philly, Hawaii, and the fair, all under one roof!!Speer friendly staff, HUGE portions, and very reasonably priced. There is defi ... read more
Raymond S. via yelp.com - Oct 5, 2018
Do not pass up the custard when ...
Do not pass up the custard when you buy Italian ice here. It makes it so good. The Italian ice on its own is good, but the custard makes it superb. They have plenty of flavors to choose from. The also have shaved ice. If you like donuts, they make the best mini donuts. You can get them fresh out of the fryer. The staff is super frien ... read more
Diana G. via yelp.com - Oct 3, 2018
Came into TOIF as a random. We ...
Came into TOIF as a random. We were looking for some ice or something refreshing and we were not disappointed. We are in town visiting from California so this one stop  we will be making a couple times.  You can put chamoy and Lucas powder on any Italian ice and its A-Mazing !!
Lupe B. via yelp.com - Oct 1, 2018
Seems like a nice place with cool industrial decor inside. Will have to try this place a few more times ... read more
Syfo Deous via google.com - Sep 28, 2018
Very friendly staff and clean establishment. We will definitely make this our go-to spot for shaved ice and donuts!
Amber Gonzalez via google.com - Sep 24, 2018
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