Reviews

Great Ice Factory (IF) latte, it’s a layered custard and Italian ice treat
Great Ice Factory (IF) latte, it’s a layered custard and Italian ice treat ... read more
Michael A Garcia via facebook.com - Feb 1, 2019
Very excellent Italian ice ... read more
Aiden Pearce via google.com - Jan 12, 2019
Perfection! Sweet staff that was patient and talked us through all the delicious flavors. Owners came in and are such a delight. Keep it up!
Daisy Lee Karidia Koné via google.com - Jan 4, 2019
Amazing, kind people & yummy italian ice!
Amazing, kind people & yummy italian ice!
Rossie Brown via facebook.com - Dec 20, 2018
my favorite thing is the mini doughnuts and hot chocolate plus they got many more sweets to enjoy
my favorite thing is the mini doughnuts and hot chocolate plus they got many more sweets to enjoy ... read more
John Perales via facebook.com - Dec 11, 2018
It’s a pretty cool place to stop by for some snacks & dessert. The staff was extremely friendly & helpful with suggestions on flavors & samples.
Terry P via google.com - Dec 9, 2018
Smooth Itilian ice, tasty Mini donuts, bowls filled of shaved ice!
Smooth Itilian ice, tasty Mini donuts, bowls filled of shaved ice!
Marlene Zule via facebook.com - Nov 30, 2018
Went when it was a cold night. Its colorful and spacious inside. At first I was concerned about the proces but for $3.50 the small italian ice i got was bigger than most places ive been to. I sampled the pineapple one and it had actual pineapple in it. Will be back with the kids ... read more
Marissa Chambless via google.com - Nov 18, 2018
Hey so this place is actually pretty damn good I was a little on the fence about it but not anymore. Will visit it again for sure ... read more
A Google User via google.com - Nov 7, 2018
The flavors are great and the staff is friendly. Lots of tasty options for people trying to avoid dairy.
Brent Rowse via google.com - Nov 1, 2018
Besides the smell of burning oil, the place was great! The selection was nice, the types of treats were diverse, and the flavors were vast on certain treats. They offer samples and staff are quite kind to us.
Mantis Toboggan via google.com - Oct 27, 2018
Awesome place !!! My son had a blast and the verity was great !!!
Awesome place !!! My son had a blast and the verity was great !!!
Robert Mercado via facebook.com - Oct 26, 2018
Such a cool place, a great atmosphere. The owners are so friendly, they take the time to talk to their clients. The flavors were delicious, we also got some yummy donuts. Best place we have tried, definitely a must go to. Our 2 little girls loved it as well! We will definitely be back, a MUST TRY place for sure !!
Dulse Enriquez via google.com - Oct 21, 2018
I would recommend to anyone with a sweet tooth. This place is amazing. The ice and donuts are wonde
I would recommend to anyone with a sweet tooth. This place is amazing. The ice and donuts are wonderful.
Kyle Peppe via facebook.com - Oct 20, 2018
This place is awesome. I am so happy we discovered it.
Kyle Peppe via google.com - Oct 20, 2018
This place is better than bahama bucks. My son loves going to the original ice factory. My family enjoys it along with the amazing sweet staff. Wont go anywhere else but here. This is every gastroparesis warriors dream. Thank u for making delicious items ... read more
savannah Murray via google.com - Oct 7, 2018
Seems like a nice place with cool industrial decor inside. Will have to try this place a few more times ... read more
Syfo Deous via google.com - Sep 28, 2018
Very friendly staff and clean establishment. We will definitely make this our go-to spot for shaved ice and donuts!
Amber Gonzalez via google.com - Sep 24, 2018
the mini donuts are good and there smoothies are great to drink an Italian ice so many ice favors
the mini donuts are good and there smoothies are great to drink an Italian ice so many ice favors ... read more
Greg Ornelas via facebook.com - Sep 22, 2018
We went just to buy a family pack of donuts and they were out of donut dough. My already tired daughter had a melt down because she really wanted donuts. They girls were sweet enough to squeeze out a couple misshaped donuts just for her. Very sweet staff delicious Italian ices and donuts!
Christina Sparks via google.com - Sep 20, 2018
So tastey gotta check it out ... read more
Marie Mata via google.com - Sep 18, 2018
The IF LATTI is amazing! I've never had anything like it before. The lovely ladies that helped me decide what flavors I wanted were very helpful and sweet. I highly recommend this place!
Josue Perez via google.com - Sep 16, 2018
people are always so nice and manager was awesome! inside was very clean and lots of great sweet ch
people are always so nice and manager was awesome! inside was very clean and lots of great sweet choices and a good price!
Jet Sierra via facebook.com - Sep 16, 2018
Great service, clean resturant, great ice ... read more
Jo Elaine Jepson via google.com - Sep 12, 2018
Wow.. first time here.. this Italian ice is awesome.. donuts are amazing.. very friendly staff... p
Wow.. first time here.. this Italian ice is awesome.. donuts are amazing.. very friendly staff... pleas add hotdogs and fountain drinks👌🏼 ... read more
Elias Sanchez via facebook.com - Sep 9, 2018
Amazing service and quality. Candi is super informative and helpful in choosing their products. Delicious. Donuts. Will come back soon.
Albert L via google.com - Sep 9, 2018
Great everything ... read more
KillerSaintOG via google.com - Sep 9, 2018
Staff is so friendly love this place.
anna lopez via google.com - Sep 9, 2018
They have the yummiest smoothies! The mini donuts are ridiculously tempting and soooo goood!!!
Nicole via google.com - Sep 7, 2018
This place is a very good environment, and the ice is DELICIOUS!!
Darwin Lowe via google.com - Sep 7, 2018
Stopped in first time today. Great place. Lots of options and friendly service! Will definitely be
Stopped in first time today. Great place. Lots of options and friendly service! Will definitely be going back!
Lorraine DeTaeye via facebook.com - Sep 3, 2018
Everything was great...perfect Italian Ice and fresh, warm mini donuts!! One of a kind decor and fr
Everything was great...perfect Italian Ice and fresh, warm mini donuts!! One of a kind decor and friendly service ... read more
Corey Taylor via facebook.com - Sep 2, 2018
Just like the Italian ice back home (Brooklyn,NY).
Just like the Italian ice back home (Brooklyn,NY).
Julio Santiago via facebook.com - Aug 31, 2018
Great family experience. Having older kids and they are so picky, but they loved this place.
Great family experience. Having older kids and they are so picky, but they loved this place.
Vanessa Arellano via facebook.com - Aug 29, 2018
Great service, they spent time explaining the product, assisted with our choices, fast and professi
Great service, they spent time explaining the product, assisted with our choices, fast and professional service....and a very delicious product!!!! Will definitely return!!! Glad I live so close!!
Roy Chaffin via facebook.com - Aug 28, 2018
I have never try IF, delicious !!!
I have never try IF, delicious !!!
Noel Alvarez via facebook.com - Aug 28, 2018
This place is awesome, customer service was great and the IT lattes are delicious, my favorite is c
This place is awesome, customer service was great and the IT lattes are delicious, my favorite is cherry with vanilla custard.(brings back childhood memories) definitely worth the drive from Hondo!
Gloria Ann Gomez via facebook.com - Aug 26, 2018
Glad we stopped by to have some dessert
Glad we stopped by to have some dessert ... read more
Mark Nino via facebook.com - Aug 25, 2018
Best Italian ice ever tasted! The mini donuts are irresistible! New favorite place!
Best Italian ice ever tasted! The mini donuts are irresistible! New favorite place!
Priscilla Flores via facebook.com - Aug 24, 2018
Love this place very clean and super friendly worker !! Mini donuts are amazing and the Italian ice
Love this place very clean and super friendly worker !! Mini donuts are amazing and the Italian ice 😁😁😁would recommend to anyone and will definitely go back .😀 ... read more
Raven Jason via facebook.com - Aug 21, 2018
Ordered the IF Italian Ice. The Custard was awesome and creamy and the Italian Ice was very flavor
Ordered the IF Italian Ice. The Custard was awesome and creamy and the Italian Ice was very flavorful. Definitely will be back ... read more
Vincent Cervantes via facebook.com - Aug 21, 2018
Very good Italian ice, amazing mini doughnuts ... read more
Francisco Orozco via google.com - Aug 17, 2018
Sweet Paradise will be back soon. Yummy perfection!
Mr Brown via google.com - Aug 14, 2018
Fabulous service and yummy ice. And affordable. Thank you all. Cannot wait to come back.
Fabulous service and yummy ice. And affordable. Thank you all. Cannot wait to come back.
Sandi Maxwell via facebook.com - Aug 13, 2018
This place is wonderful I love it!
Hector Bocanegra via google.com - Aug 10, 2018
Awesome staff, friendly owner who talks to everyone who comes in. Recommending to everyone I know.
Awesome staff, friendly owner who talks to everyone who comes in. Recommending to everyone I know.
Angela Burttschell via facebook.com - Aug 10, 2018
Very good!!! I love that the Italian ice isn’t too sweet and that it’s all made there by hand. Very nice people too! The donuts are amazing as well.
Philisha Young via google.com - Aug 8, 2018
Italian ice was delicious. I asked for any sugar free options but they currently do not have any. I
Italian ice was delicious. I asked for any sugar free options but they currently do not have any. I was told they were working on it. I will be back when they have sugar free flavors.
Yvette Smith via facebook.com - Aug 8, 2018
Delicious shaved ice and delightful employees! I tried the watermelon, cherry and cotton candy flavors. Yum!
Nicki Trevino via google.com - Aug 5, 2018
I haven't had Italian ice this good since I left the east coast many years ago. Loved it and so did
I haven't had Italian ice this good since I left the east coast many years ago. Loved it and so did my kids.
Jessica Glosser Avitia via facebook.com - Aug 2, 2018
Stopped here with a daughter and grandson. I'm so glad we did! The IF latte is incredible. The custard is sensational - creamy and not too sweet. Combined with Italian ice, it is even better. Having this place very close to my home is going to be dangerous and very bad for my waistline.
Marla Dean via google.com - Aug 1, 2018
Really good Italian ice, and the soft serve is sweet and creamy! They also serve fresh hot mini donuts. The atmosphere is nice,kinda whimsical. Love the decor. The only "negative" is they don't have a hood for the fryer. While we were there our eyes started watering from the heat/smoke of the oil. Thankfully they have little tables ... read more
Leslie Martinez via google.com - Aug 1, 2018
The staff is friendly and gave us free samples!!
United Medevac Solutions via google.com - Aug 1, 2018
Delicious cold Italian ice and yummy hot donuts, an unexpectedly perfect combination! Staff was helpful and friendly. We'll be back!
Liza Rodriguez via google.com - Jul 31, 2018
Visited 7/29, everything was great. Had shaved ice and flavors were better than most places. While
Visited 7/29, everything was great. Had shaved ice and flavors were better than most places. While there the manager gave us free samples of custard and amazing mini hot donuts. I highly recommend this peaceful snack stop. Great photo ops as well. ... read more
Yolanda Valenzuela via facebook.com - Jul 31, 2018
This place was very good. It’s not one of those mangonada type places but the flavors are great. .
This place was very good. It’s not one of those mangonada type places but the flavors are great. . It simply delicious � ... read more
Robert Herrera via facebook.com - Jul 30, 2018
As a transplant from the Northeast I have been struggling to find places near SA with Italian ice.
As a transplant from the Northeast I have been struggling to find places near SA with Italian ice. It’s made with real fruit. The owners are friendly and made us feel quite welcome. Definitely try the “IF Latti” which is Italian ice layered with frozen custard. Once you’ve had Italian ice, you won’t return to shaved ice!
Kristen Marie Wightman via facebook.com - Jul 30, 2018
Great friendly spot to grab a cool treat!
Great friendly spot to grab a cool treat!
Marco Tony Medellin via facebook.com - Jul 30, 2018
I just left from here and the shaved ice is great, while I was waiting I was given a free sample of
I just left from here and the shaved ice is great, while I was waiting I was given a free sample of mini donuts and man they are amazing!! I'll definitely be back for both!
Johnny Benavidez via facebook.com - Jul 29, 2018
I loved it. Cool n refreshing on a hot summer day. The margarita/watermelon shaved ice was everythi
I loved it. Cool n refreshing on a hot summer day. The margarita/watermelon shaved ice was everything.. I'll be back soon ... read more
Erica Phillips via facebook.com - Jul 29, 2018
Great customer service, lots of flavors! Our new favorite spot! And, they have military discount!!!
Great customer service, lots of flavors! Our new favorite spot! And, they have military discount!!!!
Jenny Steigleder via facebook.com - Jul 28, 2018
Amazing quality ice cream and service! Best ice cream i’ve tried in the Leon Valley area. If you haven’t come checked them out yet then you should!
elizabeth f via google.com - Jul 28, 2018
Delicious Italian Ice and amazing sugar donuts!
Delicious Italian Ice and amazing sugar donuts!
Veronica Salazar Medrano via facebook.com - Jul 28, 2018
We love this place! The donuts are amazing and addictive!
We love this place! The donuts are amazing and addictive!
Jesca Moreno via facebook.com - Jul 28, 2018
Go out support family own business very good many flavors to choose from... Loved it
Go out support family own business very good many flavors to choose from... Loved it ... read more
Talena Carter-Wingfield via facebook.com - Jul 28, 2018
Loved it! Friendliest staff and suoer helpful. Highly recommend the if lattis. Plan on going back s
Loved it! Friendliest staff and suoer helpful. Highly recommend the if lattis. Plan on going back soon!
Elisa Reeck Garza via facebook.com - Jul 27, 2018
Love this place. Reminds me of the shaved ice I had in Hawaii. Kids loved their ice cream and mini
Love this place. Reminds me of the shaved ice I had in Hawaii. Kids loved their ice cream and mini donuts! Definitely worth checking out!!
Audrey Maldonado via facebook.com - Jul 26, 2018
Delicious ... read more
Artarius Aurelius via google.com - Jul 26, 2018
Went here on the recommendation of a friend and we were not disappointed. The Italian ice was so r
Went here on the recommendation of a friend and we were not disappointed. The Italian ice was so refreshing and delicious. I had the IF latti which comes with frozen custard and my kids were stealing spoonfuls of my custard lol. The decor was really cool and the woman working the register came over to our table to make sure we wer ... read more
Christine Kaus Damon via facebook.com - Jul 26, 2018
Went in for our first visit and had a wonderful experience!! Staff was very friendly and offered ta
Went in for our first visit and had a wonderful experience!! Staff was very friendly and offered tastings galore! The Italian Ice taste and texture were spot on!! We'll be back!!
Chrystal Gilg via facebook.com - Jul 25, 2018
Service was awesome and the owners are all too happy to come hang out with you!! Definitely going b
Service was awesome and the owners are all too happy to come hang out with you!! Definitely going back with extras in tow!! Gotta show off this sweet lil factory and the cool interior design!!
Crystal Curejhd Moczygemba via facebook.com - Jul 25, 2018
My daughter has already had us take her there twice! She just had to go! She absolutely loved it!!
My daughter has already had us take her there twice! She just had to go! She absolutely loved it!! The staff is super friendly and they even gave us a sample of the mini donuts! We will definitely be going back.
Carrie Munster via facebook.com - Jul 24, 2018
Loved everything about this place, its nice inside and staff friendly. They have great flavors and
Loved everything about this place, its nice inside and staff friendly. They have great flavors and sizes, only things i wish they had was a list of snow cone flavors like they do the Italian Ice flavors. Other than that, loved and its a great place... Definitely going back and recommending to friends n family....
Denise Deedy Panelli Rodriguez via facebook.com - Jul 24, 2018
I enjoyed my visit, the employees were really helpful and kind. I ordered a sour blue rasperry italian ice with vanilla custard and it was declicious. Highly recommended for any San Antonion in need of a snow cone during a hot Texas day ... read more
Jude Salazar via google.com - Jul 21, 2018
The place, the service, the ice cream, the donuts!!!Everything is delicious and excellent I invit
The place, the service, the ice cream, the donuts!!! Everything is delicious and excellent I invited the all people to try and like it!!!
Claudia Vazquez via facebook.com - Jul 17, 2018
loved it. staff was friendly and the place was neat. they even have the trucks inside for you to se
loved it. staff was friendly and the place was neat. they even have the trucks inside for you to see. my son loved it ... read more
Natilee Robles via facebook.com - Jul 15, 2018
The Italian ice was delicious, the atmosphere was great and the staff were welcoming and helpful.
The Italian ice was delicious, the atmosphere was great and the staff were welcoming and helpful. My husband didn’t order anything but was given free mini donuts! They were fresh and delicious!! It’s the next day from when we stopped in and I was already thinking about going back today! ... read more
Javie Marie Villarreal via facebook.com - Jul 15, 2018
Just had our first passion fruit Italian ice with custard... it was delicious! Next time I will add
Just had our first passion fruit Italian ice with custard... it was delicious! Next time I will add three of their mini donuts to cut down on the sweetness! � ... read more
Sylvia A Castillo via facebook.com - Jul 15, 2018
This place is so awesome! Brought my daughter in after seeing the little golf carts parked outside.
This place is so awesome! Brought my daughter in after seeing the little golf carts parked outside. They have great options and great prices! The owner was very welcoming and even personally came to our table and asked how everything was and also offered us an order of free mini donuts. They taste just as good as their Italian ice. W ... read more
Jerry Paez via facebook.com - Jul 13, 2018
Stopped in this little spot today because it's hotter than you know what in San Antonio. I'm so gla
Stopped in this little spot today because it's hotter than you know what in San Antonio. I'm so glad we made it in bc it truly was an awesome experience. It was my first time in and didn't feel rushed and was greeted right away. Their gelato was pure goodness and luckily my son was able to try a few different flavors. Even the soft s ... read more
Nena Benji via facebook.com - Jul 12, 2018
Great place for a snack! Great service! Joe is the best!
Great place for a snack! Great service! Joe is the best!
JoAnna Ivarra via facebook.com - Jul 11, 2018
The frozen custard and donuts are delicious! We will have to go back to try out the Italian ice!
The frozen custard and donuts are delicious! We will have to go back to try out the Italian ice!
Adriana Guerra Kahrs via facebook.com - Jul 8, 2018
Just visited The Ice Factory and was so impressed. Everything from the customer service, the clean
Just visited The Ice Factory and was so impressed. Everything from the customer service, the cleanliness, to the shaved ice was excellent. Definitely will be coming here with my kids regularly.
Abigail Romero Young via facebook.com - Jul 8, 2018
Wow! Went there yesterday and was blown away by the awesome service and friendly staff. I had never
Wow! Went there yesterday and was blown away by the awesome service and friendly staff. I had never tried Italian ice before so the owners (local) were very happy to give me free samples. Loved it!. I encourage everyone to try it. Will definitely go back again and again. Support a locally owned business.
Edward Lozano via facebook.com - Jul 8, 2018
Great place and great staff. Definitely enjoyed the IF Latte. Highly recommend this place if your l
Great place and great staff. Definitely enjoyed the IF Latte. Highly recommend this place if your looking for some shaved ice and some mini donuts.
Daniel D Hernandez via facebook.com - Jul 8, 2018
Awesome place first time here my daughter loved it, i really recommend this place for all you ice cream and shaved ice lover's.... The staff is very friendly nice atmosphere.
Johnny Medina via google.com - Jul 8, 2018
Best shaved ice in San Antonio!! The staff is so friendly and helpful and service is top notch!!
Best shaved ice in San Antonio!! The staff is so friendly and helpful and service is top notch!!
Jessica Dee Martinez via facebook.com - Jul 8, 2018
AMAZING and SO BEAUTIFUL! LOVED the atmosphere and the staff. � My family and I felt welcomed from
AMAZING and SO BEAUTIFUL! LOVED the atmosphere and the staff. � My family and I felt welcomed from the moment we stepped foot inside the door. We will definitely be returning soon! � ... read more
Sabrina Nicole Ramos via facebook.com - Jul 8, 2018
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