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Reviews

delicious :) ... read more
Nadine Therese via google.com - May 31, 2020
Found this place by accident. Best accident EVER! Been here over 4 times this week. The ice really original. I’ll be back!
Daniella Santangelo via google.com - May 31, 2020
I think these people actually invented ...
I think these people actually invented ice... the Italian ice here is amazing and a half. The question isn't IF you should come here and try their amazing ice! The real question you need to ask yourself is IF you're going to stop yourself from eating 6 of their Italian ice in a row or not ... read more
Chad N. via yelp.com - May 31, 2020
Favorite place my little girl and ...
Favorite place my little girl and I like to go to to get shaved ice. They have a lot of flavors and this place really stands out. I like it a lot! The staff that work here are all very nice. Sometimes my daughter will get the ice cream with toppings and such, but I just like the shaved ice. It really is that amazing. IF you're consid ... read more
Amie R. via yelp.com - May 7, 2020
Very inclusive of lactose-intolerant customers and their italian ices are the best! 😋
Very inclusive of lactose-intolerant customers and their italian ices are the best! 😋 ... read more
April L. Felan via facebook.com - May 6, 2020
This Place is Fantastic for the family
This Place is Fantastic for the family ... read more
Tony Claire via facebook.com - Mar 9, 2020
Great!
Eric Garza via google.com - Mar 8, 2020
A fantastic small shop that appears to be a needle in a haystack. It's hidden amongst the Leon Valley shopping center and is quite easy to miss. The staff is very friendly and they offer a wide variety of delicious snacks from Italian ice, shaved ice, frozen custard, mini donuts, and even smoothies! Inside of the restaurant is a rela ... read more
Izaiah Ceres via google.com - Mar 3, 2020
First time there and i loved it. I had the shaved ice in grape i loved i cant wait to go back and try other things ... read more
Stephanie Nicole via google.com - Mar 3, 2020
I wouldn't mind trying to spend some money there.
Joseph Wayne via google.com - Jan 22, 2020
Love the mini donuts!!
Craig Gentry via google.com - Jan 22, 2020
We tried the Italian Ice and FroYo ...
We tried the Italian Ice and FroYo. My son also got a free Slushy because of their current promotion of spend $5 get a free slushy!  Very delicious!  Enjoyed watching some of the football game with my son. Cute huge stuffed bear in corner! Fun!
Evelyn H. via yelp.com - Jan 19, 2020
Pretty good the cherry is my favorite service is super nice all in all a pretty good place ... read more
ninja slayer via google.com - Jan 18, 2020
So happy we found this place. It's amazing. It's almost like Rita's Italian ice. The man that helped us was extremely nice. This is definitely our new ice cream spot!
Christie Ceballos via google.com - Jan 5, 2020
San Antonio is no stranger to raspas ...
San Antonio is no stranger to raspas -- the traditional shaved ice treats topped with fruit-flavored syrups and oftentimes chamoy -- but Italian ice is more elusive here in the Alamo City. The latter is a premixed concoction with a more intense flavor and a coarse, crystalline texture somewhat similar to granita. The Original Ice Fac ... read more
Ryan M. via yelp.com - Dec 19, 2019
This was a fun place to visit for a cool treat. Will definitely go back.
Amber Leinhos via google.com - Nov 19, 2019
Great place for the family and love the fresh mini donuts.
Great place for the family and love the fresh mini donuts.
Juan Jr Cantu via facebook.com - Nov 10, 2019
Super clean, great custard (dairy-free), tasty Italian ice.
Noland Arocha via google.com - Oct 12, 2019
This place is absolutely amazing!! DELICIOUS and fabulous customer service!! We found a new favorit
This place is absolutely amazing!! DELICIOUS and fabulous customer service!! We found a new favorite!!
Courtnay Windell Davila via facebook.com - Oct 7, 2019
Clean, great customer service. Best ice cream place I’ve been too! Lots of choices!
Clean, great customer service. Best ice cream place I’ve been too! Lots of choices!
Kaydee Graham via facebook.com - Sep 20, 2019
House made Italian ice that’s delicious, dairy free custards; great service; very clean and whimsic
House made Italian ice that’s delicious, dairy free custards; great service; very clean and whimsically designed. It’s a welcoming, fun, and tasty experience you’ll enjoy.
Davide Deaux via facebook.com - Sep 18, 2019
yes this place is amazing I absolutely love it. it is so so good. everyone must come . excellent se
yes this place is amazing I absolutely love it. it is so so good. everyone must come . excellent service ... read more
Sarai Roel Uniforme via facebook.com - Sep 13, 2019
Delicious treats! So many options ... read more
Alyssa Farias via google.com - Sep 8, 2019
Was yummy and very friendly! Had a nice time with my friend Dottie :) Highly recommend.
Was yummy and very friendly! Had a nice time with my friend Dottie :) Highly recommend.
Sandy Jones via facebook.com - Aug 30, 2019
We had the watermelon and blue coconut ice. It's like ice cream but not. You can have soft serve put on top as a topping. It was refreshing after a hot day in the sun.
CYNTHIA Martinez via google.com - Aug 29, 2019
Super delicious. Excellent service.
Adolfo Aviles via google.com - Aug 14, 2019
Yum! I have been looking for a ...
Yum! I have been looking for a place like this in SA but haven't been able to find one until now! We love Rita's Italian Ice  and they don't have any locations in this area. This place comes close! But I only give it 4 stars since they don't offer any sugar free flavors like Rita's does and it's not quite as good.  But I'm glad to ha ... read more
Kristy S. via yelp.com - Aug 14, 2019
I love this place because of their hours(most places close early and that's lame), they ALWAYS have
I love this place because of their hours(most places close early and that's lame), they ALWAYS have a friendly person behind the counter, the menu is very simple, everything on the menu is tasty and the prices are accommodating for any budget. My "go to" is the custard!!!
Layla Anjelica via facebook.com - Aug 1, 2019
I thourghly enjoyed the custard there it is truly something exquisite. I recommend that people support this place because they offer great deals on ice cream and the only thing I could complain about would have to be location. other then that people should come to this place. its one of the best ice cream shops in the area ... read more
Jeremy Torres via google.com - Aug 1, 2019
I love this place because of their ...
I love this place because of their hours(most places close early and that's lame), they ALWAYS have a friendly person behind the counter, the menu is very simple, everything on the menu is tasty and the prices are accommodating for any budget. My "go to" is the custard!!!
Layla K. via yelp.com - Aug 1, 2019
Cotton Candy Italian Ice, one of the best!
Pablo García via google.com - Jul 29, 2019
Outstanding treats and service! One of a kind!
Linda Adcock via facebook.com - Jul 25, 2019
EVERYTHING!!! Only (IF) !!!
Roland Linda Cisneros via facebook.com - Jul 24, 2019
The Original Ice Factory is the place to get dessert! They have everything and their Italian ice is to die for. There really is no other place like it in San Antonio. Their custard is amazing and mini donuts taste just like funnel cake. I highly recommend this place especially for all lactose intolerant people because everything here ... read more
Connie Arredondo via facebook.com - Jul 22, 2019
This was are first time there. The place look very welcoming and the Italian Ice flavors were awesome. We will definitely come back when were are in town.
Anel Villarreal via facebook.com - Jul 21, 2019
Great Italian ice!!!!
Daniel Navarro via google.com - Jul 7, 2019
Absolutely fantastic. Flavors galore ...
Absolutely fantastic. Flavors galore, and they're REAL. The service is also amazing. I'm surprised it isn't packed everyday.
Tamia B. via yelp.com - Jun 30, 2019
Italian ice isn't as smooth as it should be and wish there were more flavors. Where is the classic rainbow?! The flavors they do have are good. BUT I did fall in love with their donuts! Very clean ... read more
Jamie K via google.com - Jun 30, 2019
Italian ice isn't as smooth as it should be and wish there were more flavors. Where the classic rainbow?! The flavors they do have are good. BUT I did fall in love with their donuts! Very clean ... read more
Jamie K via google.com - Jun 25, 2019
Whoah! This place is delicious!!!! ...
Whoah! This place is delicious!!!! All their Italian ices are to crave for! I got mango and sour raspberry. I highly recommend and it's not expensive! There is popcorn, do nuts, soft serve ice cream... what more could you want? I will be back for some more treats! And such wonderful service from the guy and gal working tonight!
Lady R. via yelp.com - Jun 23, 2019
I’ve been looking for Italian ice with custard for so long in SA and couldn’t find it but they hav
I’ve been looking for Italian ice with custard for so long in SA and couldn’t find it but they have it here! Rita’s Italian ice has it but no locations here. Glad to find a place here that has it!
Kristy Lyon Sandoval via facebook.com - Jun 20, 2019
My first impression when I walked ...
My first impression when I walked in: EVERYTHING IS HERE! I love the modern look, the friendly staff and the cleanliness of the location. I do not personally enjoy having to fight traffic on Bandera Rd. to go ANYWHERE,  but this place is WORTH the tragic jam I promise. The mini-donuts are made right before your eyes. They offer cinna ... read more
Victor R. via yelp.com - Jun 8, 2019
I had the IL Latti. It was delicious and refreshing. I also had some of their delicious donuts.
I had the IL Latti. It was delicious and refreshing. I also had some of their delicious donuts. The staff is also very pleasant.
Gina M Saenz via facebook.com - Jun 8, 2019
My wife and I loved this place ...
My wife and I loved this place.  Impeccable customer service and great treats.  This is a must stop for shaved ice.
Paul G. via yelp.com - Jun 3, 2019
Staff was very friendly and polite. They let me sample a few flavors so I can choose. Would definit
Staff was very friendly and polite. They let me sample a few flavors so I can choose. Would definitely bring the kiddos here next time.
Sara Duran via facebook.com - Jun 1, 2019
Love the place but gone on different occasions and they were closed when they said they were open on the website.
Eric C. Gutierrez via google.com - Jun 1, 2019
If you want really smooth custard this is the place to visit. While you are there check out the mini donuts served hot and fresh when ordered. The donuts reminds me of a mini funnel cake without the mess. The Italian ice is one of the best I have ever put in my mouth. The owners are friendly, and excited to hear your feedback. This i ... read more
Jennifer Smith via google.com - Jun 1, 2019
Very nice people and good prices too!! Check it out....you will like it!
April L. Felan via google.com - May 26, 2019
Super friendly and as soon as we walked in we were greeted. They have a nice atmosphere and super nice staff. They seriously have the BEST Italian ice!! Definitely a place to check out ... read more
LoserLeeAna via google.com - May 18, 2019
Super friendly staff, awesome mango Italian ice cream, it has chunks of mango. You have a new custo
Super friendly staff, awesome mango Italian ice cream, it has chunks of mango. You have a new customer. 👍 ... read more
Daniel Salguero via facebook.com - May 18, 2019
This place is amazing!! The IF LATTI was amazing and their mini donuts they are to die for!! The st
This place is amazing!! The IF LATTI was amazing and their mini donuts they are to die for!! The staff was very friendly and great at customer service!!
Patricia Gutierrez via facebook.com - May 15, 2019
The donuts were soooo good! We ...
The donuts were soooo good! We got cinnamon and sugar and they were hot when they were served to us!! You are missing out if you don't try them!
Eb J. via yelp.com - May 15, 2019
amaaaaziiing shaved ice with fun flavors that you may combine with delicious creamy frozen custard!
amaaaaziiing shaved ice with fun flavors that you may combine with delicious creamy frozen custard!!! Italian ice an all the flavors you can think of...Popcorn, Mini~sugar~cinnammon doughnuts with coffee o-m-g just beyond perfect spot to treat any sweet/salty cravings!!!🤤😋🥰⭐️⭐️⭐️⭐️⭐️👍🏻👌🏻 🍩🍨🍦🍧🍿☕❤❤❤❤ ... read more
Veronica YJ Reyes via facebook.com - May 6, 2019
This place is absolutely amazing! They have so many flavors and the donuts are so fresh, warm and delicious. The staff is super friendly and inviting.❤️🥰 ... read more
Stephanie Guerra via google.com - May 5, 2019
Awesome! Awesome! Awesome!!!
Awesome! Awesome! Awesome!!!
Javier Y Norma Galvan via facebook.com - Apr 28, 2019
This place is absolutely spectacular! Clean place, friendly staff, great prices, and dozens of delicious flavors and choices for ANY craving! The owner Linda is as sweet as her treats! You will not be dissapointed, 15/10 best italian ice in San Antonio!
Lori Martinez via google.com - Apr 26, 2019
I had my birthday party there and it was a blast. Everyone loved it
I had my birthday party there and it was a blast. Everyone loved it ... read more
Carlos Garcia via facebook.com - Apr 23, 2019
Awesome atmosphere, awesome service ...
Awesome atmosphere, awesome service. They had no problem letting us go through and sample most ice creams, and when we finally picked we weren't disappointed. The guy even gave us a few fresh mini donuts to try, which is the main reason I'm going back for those ... read more
JG W. via yelp.com - Apr 5, 2019
Great Italian ice cream, at great prices. Oh and the service was 6 stars! Will be back.
San Antonio We Buy Houses via google.com - Apr 4, 2019
So great! We love coming here! WAY better than Bahamas bucks. Get the strawberry Italian Ice!
So great! We love coming here! WAY better than Bahamas bucks. Get the strawberry Italian Ice!
Jordan Stone via facebook.com - Mar 31, 2019
We’ve visited The Original Ice Factory a few times and have enjoyed their selections each and every
We’ve visited The Original Ice Factory a few times and have enjoyed their selections each and every time! Great desserts & great pricing! #SupportLocalBusiness ... read more
Wesley Jones via facebook.com - Mar 30, 2019
We come here often & me & my family love it !! The Italian ice is so refreshing !! They handmake it with real fruit my fav is the strawberry..my daughter is obsessed with the mango & chilie & me & my husband are in love with the custard !! Also the owners are super friendly & love talking to the customers & always give out free sampl ... read more
Zeta& Haley via google.com - Mar 30, 2019
We freaking love this place !! ...
We freaking love this place !! The mango with chili & strawberries is mine & my daughters fav !! It's handmade so it's so refreshing when u bite into some fruit & me & my husband are in love with the custard !! I'm not a ice cream or custard person but this I can't resist lol..we come here like once a week literally ... read more
Abby G. via yelp.com - Mar 30, 2019
Guys, you have to come here and try the mini donuts and Italian Ice ( my daughter loves the ice cream) it’s so good y’all . They treat you like family! Thank you ice factory for being such an asset to the Leon valley community!
victoria williamson via google.com - Mar 27, 2019
Love the if latti!
Phillip Lodico via google.com - Mar 22, 2019
Italian ice was super good and with real fruit in mango and shaved ice was perfect for kids
Italian ice was super good and with real fruit in mango and shaved ice was perfect for kids ... read more
Ayla Forester via facebook.com - Mar 19, 2019
Awesome donuts & Custard ice cream!!
Noelia Gonzalez via google.com - Mar 18, 2019
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