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Reviews

I had my birthday party there and it was a blast. Everyone loved it
I had my birthday party there and it was a blast. Everyone loved it ... read more
Carlos Garcia via facebook.com - Apr 23, 2019
Awesome atmosphere, awesome service ...
Awesome atmosphere, awesome service. They had no problem letting us go through and sample most ice creams, and when we finally picked we weren't disappointed. The guy even gave us a few fresh mini donuts to try, which is the main reason I'm going back for those ... read more
JG W. via yelp.com - Apr 5, 2019
Great Italian ice cream, at great prices. Oh and the service was 6 stars! Will be back.
San Antonio We Buy Houses via google.com - Apr 4, 2019
So great! We love coming here! WAY better than Bahamas bucks. Get the strawberry Italian Ice!
So great! We love coming here! WAY better than Bahamas bucks. Get the strawberry Italian Ice!
Jordan Stone via facebook.com - Mar 31, 2019
We’ve visited The Original Ice Factory a few times and have enjoyed their selections each and every
We’ve visited The Original Ice Factory a few times and have enjoyed their selections each and every time! Great desserts & great pricing! #SupportLocalBusiness ... read more
Wesley Jones via facebook.com - Mar 30, 2019
We come here often & me & my family love it !! The Italian ice is so refreshing !! They handmake it with real fruit my fav is the strawberry..my daughter is obsessed with the mango & chilie & me & my husband are in love with the custard !! Also the owners are super friendly & love talking to the customers & always give out free sampl ... read more
Zeta& Haley via google.com - Mar 30, 2019
We freaking love this place !! ...
We freaking love this place !! The mango with chili & strawberries is mine & my daughters fav !! It's handmade so it's so refreshing when u bite into some fruit & me & my husband are in love with the custard !! I'm not a ice cream or custard person but this I can't resist lol..we come here like once a week literally ... read more
Abby G. via yelp.com - Mar 30, 2019
Guys, you have to come here and try the mini donuts and Italian Ice ( my daughter loves the ice cream) it’s so good y’all . They treat you like family! Thank you ice factory for being such an asset to the Leon valley community!
victoria williamson via google.com - Mar 27, 2019
Love the if latti!
Phillip Lodico via google.com - Mar 22, 2019
Italian ice was super good and with real fruit in mango and shaved ice was perfect for kids
Italian ice was super good and with real fruit in mango and shaved ice was perfect for kids ... read more
Ayla Forester via facebook.com - Mar 19, 2019
Awesome donuts & Custard ice cream!!
Noelia Gonzalez via google.com - Mar 18, 2019
First time patron today. Me and ...
First time patron today. Me and the fam stopped in to check it out. Drive Bandera rd everyday. So glad we stopped today. BIG TIME APPLAUSE AND KUDOS to the entire experience. Super friendly and welcoming employees, smiles and answered our questions. Then there is the indoor cleanliness and decor.  Really cool place and clean clean cl ... read more
William E. via yelp.com - Mar 10, 2019
This was a very cute place, the ...
This was a very cute place, the staff was friendly, the music was great, and the flavors were plentiful. We had the mini donuts made fresh, they were warm, soft, and light. It was great that they offered 2 flavors in the small italian ice. The passion fruit, watermelon, and  grape, and margarita were all delicious. It was a great lig ... read more
Samantha A. via yelp.com - Mar 10, 2019
Great spot, very clean. I had the ...
Great spot, very clean. I had the Italian ice and it was perfection. We will definable be returning ... read more
Angela F. via yelp.com - Feb 25, 2019
super nice staff! and down my street😎
super nice staff! and down my street😎 ... read more
Christine Martinez via facebook.com - Feb 23, 2019
Excellent service, reminded us ...
Excellent service, reminded us of Rita's in NY, (and one in Corpus that was built right when we left) lots of flavors and options for different types of desserts. It was also clean, well decorated and designed, although I do see what people were saying about the donut smell. However, my eyes weren't irritated by it and after awhile I ... read more
Mickel S. via yelp.com - Feb 3, 2019
Great Ice Factory (IF) latte, it’s a layered custard and Italian ice treat
Great Ice Factory (IF) latte, it’s a layered custard and Italian ice treat ... read more
Michael A Garcia via facebook.com - Feb 1, 2019
Very excellent Italian ice ... read more
Aiden Pearce via google.com - Jan 12, 2019
Love the Italian ice with frozen ...
Love the Italian ice with frozen custard. Something you cant find anywhere else in San Antonio. Portions are big for a very reasonable price. Definitely will be back soon.
Ben N. via yelp.com - Jan 9, 2019
Perfection! Sweet staff that was patient and talked us through all the delicious flavors. Owners came in and are such a delight. Keep it up!
Daisy Lee Karidia Koné via google.com - Jan 4, 2019
The Italian ice cream was great ...
The Italian ice cream was great. The staff is friendly and informative. I'll definitely be back to try another flavor.
Sandie L. via yelp.com - Dec 22, 2018
Amazing, kind people & yummy italian ice!
Amazing, kind people & yummy italian ice!
Rossie Brown via facebook.com - Dec 20, 2018
my favorite thing is the mini doughnuts and hot chocolate plus they got many more sweets to enjoy
my favorite thing is the mini doughnuts and hot chocolate plus they got many more sweets to enjoy ... read more
John Perales via facebook.com - Dec 11, 2018
It’s a pretty cool place to stop by for some snacks & dessert. The staff was extremely friendly & helpful with suggestions on flavors & samples.
Terry P via google.com - Dec 9, 2018
Smooth Itilian ice, tasty Mini donuts, bowls filled of shaved ice!
Smooth Itilian ice, tasty Mini donuts, bowls filled of shaved ice!
Marlene Zule via facebook.com - Nov 30, 2018
Their "Italian ice" come from real ...
Their "Italian ice" come from real Italians. We walked in and smelled weird, while we enjoyed our desserts our eyes felt like they were burning. Something was definitely in the air. Possibly some chemicals or something they were cooking with. Hopefully this was temporary ... read more
Daniel G. via yelp.com - Nov 24, 2018
Always be coming to this spot for ...
Always be coming to this spot for raspados or ice creams, good service, and great menu. Would definitely be a place I recommend to friends.
Alejandra N. via yelp.com - Nov 20, 2018
Went when it was a cold night. Its colorful and spacious inside. At first I was concerned about the proces but for $3.50 the small italian ice i got was bigger than most places ive been to. I sampled the pineapple one and it had actual pineapple in it. Will be back with the kids ... read more
Marissa Chambless via google.com - Nov 18, 2018
Solid Italian Ice!Located in a ...
Solid Italian Ice!Located in a strip off of Bandera, the Original Ice Factory is a delightful shaved ice parlor that recently opened. The signs have a throwback style reminiscent of an old school diner. They offer the traditional style of shaved ice (raspas) and their unique Italian shaved ice. What's the difference? Traditional styl ... read more
Sandra M. via yelp.com - Nov 18, 2018
Store is really clean, decorated ...
Store is really clean, decorated well, friendly staff, and good prices! Very impressed overall and the custard is very good. Also make sure to try the mini donuts, they kick ass.
Dylan 7. via yelp.com - Nov 11, 2018
Hey so this place is actually pretty damn good I was a little on the fence about it but not anymore. Will visit it again for sure ... read more
A Google User via google.com - Nov 7, 2018
The flavors are great and the staff is friendly. Lots of tasty options for people trying to avoid dairy.
Brent Rowse via google.com - Nov 1, 2018
Loved this place! The owner and ...
Loved this place! The owner and server behind the counter. They let me try a few things and made suggestions since it was my first time! I'll definitely be back with my nephew ... read more
LaToya C. via yelp.com - Nov 1, 2018
Besides the smell of burning oil, the place was great! The selection was nice, the types of treats were diverse, and the flavors were vast on certain treats. They offer samples and staff are quite kind to us.
Mantis Toboggan via google.com - Oct 27, 2018
What a fabulous place! With a wide ...
What a fabulous place! With a wide selection of Italian ice, shaved ice and other joys you won't be disappointed. The employee was extremely friendly and will happily give recommendations. I got a large Italian ice with watermelon, cherry and black cherry. It was light and just sweet enough that it wasn't overwhelming. While enjoying ... read more
Mitch E. via yelp.com - Oct 27, 2018
Awesome place !!! My son had a blast and the verity was great !!!
Awesome place !!! My son had a blast and the verity was great !!!
Robert Mercado via facebook.com - Oct 26, 2018
Such a cool place, a great atmosphere. The owners are so friendly, they take the time to talk to their clients. The flavors were delicious, we also got some yummy donuts. Best place we have tried, definitely a must go to. Our 2 little girls loved it as well! We will definitely be back, a MUST TRY place for sure !!
Dulse Enriquez via google.com - Oct 21, 2018
I would recommend to anyone with a sweet tooth. This place is amazing. The ice and donuts are wonde
I would recommend to anyone with a sweet tooth. This place is amazing. The ice and donuts are wonderful.
Kyle Peppe via facebook.com - Oct 20, 2018
This place is awesome. I am so happy we discovered it.
Kyle Peppe via google.com - Oct 20, 2018
Perfect date night with my niece ...
Perfect date night with my niece and nephew! I love the staff! We originally went for a small cup of ice cream. However, after walking in, we ended up trying a bit of everything! I enjoy the quality of the products. Everything is prepared right in front of you as you order. This is definitely a cute family place! Come on any night! H ... read more
Elda R. via yelp.com - Oct 12, 2018
This place is better than bahama bucks. My son loves going to the original ice factory. My family enjoys it along with the amazing sweet staff. Wont go anywhere else but here. This is every gastroparesis warriors dream. Thank u for making delicious items ... read more
savannah Murray via google.com - Oct 7, 2018
Super friendly staff, yummy flavors ...
Super friendly staff, yummy flavors, and the donuts are delicious. It reminds me of Rita's, but with more selections. You can get snow cones, Italian ice, or custard here. Definitely will be going back.
Kyra M. via yelp.com - Oct 7, 2018
And the afternoon dessert. The ...
And the afternoon dessert. The Original Ice factory, Italian Ice, Hawaiian Shaved Ice, Slushies, Frozen Custard, and FRESH MADE mini donuts. If there is a frozen heaven on earth, this is it. Tastes of South Philly, Hawaii, and the fair, all under one roof!!Speer friendly staff, HUGE portions, and very reasonably priced. There is defi ... read more
Raymond S. via yelp.com - Oct 5, 2018
Do not pass up the custard when ...
Do not pass up the custard when you buy Italian ice here. It makes it so good. The Italian ice on its own is good, but the custard makes it superb. They have plenty of flavors to choose from. The also have shaved ice. If you like donuts, they make the best mini donuts. You can get them fresh out of the fryer. The staff is super frien ... read more
Diana G. via yelp.com - Oct 3, 2018
Came into TOIF as a random. We ...
Came into TOIF as a random. We were looking for some ice or something refreshing and we were not disappointed. We are in town visiting from California so this one stop  we will be making a couple times.  You can put chamoy and Lucas powder on any Italian ice and its A-Mazing !!
Lupe B. via yelp.com - Oct 1, 2018
Seems like a nice place with cool industrial decor inside. Will have to try this place a few more times ... read more
Syfo Deous via google.com - Sep 28, 2018
Very friendly staff and clean establishment. We will definitely make this our go-to spot for shaved ice and donuts!
Amber Gonzalez via google.com - Sep 24, 2018
the mini donuts are good and there smoothies are great to drink an Italian ice so many ice favors
the mini donuts are good and there smoothies are great to drink an Italian ice so many ice favors ... read more
Greg Ornelas via facebook.com - Sep 22, 2018
We went just to buy a family pack of donuts and they were out of donut dough. My already tired daughter had a melt down because she really wanted donuts. They girls were sweet enough to squeeze out a couple misshaped donuts just for her. Very sweet staff delicious Italian ices and donuts!
Christina Sparks via google.com - Sep 20, 2018
So tastey gotta check it out ... read more
Marie Mata via google.com - Sep 18, 2018
The staff here is so sweet we had ...
The staff here is so sweet we had a pleasure of meeting the owner she's so sweet working with her family there. The donuts are fresh and taste like heaven and the Italian ice so much for such a reasonable price very flavorful and the cherry one has chunks of cherry in it. The soft serve is creamy and smooth very yummy place.
Priscilla G. via yelp.com - Sep 17, 2018
The IF LATTI is amazing! I've never had anything like it before. The lovely ladies that helped me decide what flavors I wanted were very helpful and sweet. I highly recommend this place!
Josue Perez via google.com - Sep 16, 2018
Nice to have a local spot that ...
Nice to have a local spot that is not a franchise!  Picked up some Italian ice, mango and strawberry, which were great.  The chocolate was good but I think it was shaved ice compared to the 'Italian Ice' which had a better texture.  Stayed frozen till I got them home, but would like to see different to go containers when taking to go ... read more
Texas C. via yelp.com - Sep 16, 2018
people are always so nice and manager was awesome! inside was very clean and lots of great sweet ch
people are always so nice and manager was awesome! inside was very clean and lots of great sweet choices and a good price!
Jet Sierra via facebook.com - Sep 16, 2018
Great service, clean resturant, great ice ... read more
Jo Elaine Jepson via google.com - Sep 12, 2018
What a find!  Accidentally stumbled ...
What a find!  Accidentally stumbled into the store after looking for ice cream dessert shops after Sunday's lunch. What a lucky day! This place is phenomenal. The Italian ice is amazing, and adding the custard on top is sheer genius. The lady who was behind the counter was super helpful and very patient. She described all of their of ... read more
Christopher M. via yelp.com - Sep 11, 2018
Wow.. first time here.. this Italian ice is awesome.. donuts are amazing.. very friendly staff... p
Wow.. first time here.. this Italian ice is awesome.. donuts are amazing.. very friendly staff... pleas add hotdogs and fountain drinks👌🏼 ... read more
Elias Sanchez via facebook.com - Sep 9, 2018
Amazing service and quality. Candi is super informative and helpful in choosing their products. Delicious. Donuts. Will come back soon.
Albert L via google.com - Sep 9, 2018
Great everything ... read more
KillerSaintOG via google.com - Sep 9, 2018
Staff is so friendly love this place.
anna lopez via google.com - Sep 9, 2018
They have the yummiest smoothies! The mini donuts are ridiculously tempting and soooo goood!!!
Nicole via google.com - Sep 7, 2018
This place is a very good environment, and the ice is DELICIOUS!!
Darwin Lowe via google.com - Sep 7, 2018
I'm definitely digging the original ...
I'm definitely digging the original ice factory, it's unfortunate that it's so far away for me I have to drive 40 min. Just to get My snowcone/Frozen custard/donut fix. That's right there ice cream comes with doughnuts (purchased separately of course) LOL. But they do fry them donuts fresh right in front of  you, their snowcone's are ... read more
Joshua L. via yelp.com - Sep 5, 2018
Stopped in first time today. Great place. Lots of options and friendly service! Will definitely be
Stopped in first time today. Great place. Lots of options and friendly service! Will definitely be going back!
Lorraine DeTaeye via facebook.com - Sep 3, 2018
Great little spot in Leon Valley ...
Great little spot in Leon Valley.  Kids opted for Italian ice and Italian Ice IF (ice swirled with custard). All yummy.   Very clean...nice bright decor.  Loved the industrial feel of it and the nice pop of primary colors. We will be back.  Want to try the mini donuts and cotton candy Italian ice.  The reasons we came but they were o ... read more
Raquel M. via yelp.com - Sep 3, 2018
Everything was great...perfect Italian Ice and fresh, warm mini donuts!! One of a kind decor and fr
Everything was great...perfect Italian Ice and fresh, warm mini donuts!! One of a kind decor and friendly service ... read more
Corey Taylor via facebook.com - Sep 2, 2018
Just like the Italian ice back home (Brooklyn,NY).
Just like the Italian ice back home (Brooklyn,NY).
Julio Santiago via facebook.com - Aug 31, 2018
Great family experience. Having older kids and they are so picky, but they loved this place.
Great family experience. Having older kids and they are so picky, but they loved this place.
Vanessa Arellano via facebook.com - Aug 29, 2018
Great service, they spent time explaining the product, assisted with our choices, fast and professi
Great service, they spent time explaining the product, assisted with our choices, fast and professional service....and a very delicious product!!!! Will definitely return!!! Glad I live so close!!
Roy Chaffin via facebook.com - Aug 28, 2018
I have never try IF, delicious !!!
I have never try IF, delicious !!!
Noel Alvarez via facebook.com - Aug 28, 2018
A new and great place to enjoy ...
A new and great place to enjoy dessert! The mini donuts were so amazing and the Italian ice is so rich in flavor! Brought my mom for her birthday and it put the cherry on the top of her day! Super friendly staff and really cute decor  Definitely will go again soon!
Regina C. via yelp.com - Aug 27, 2018
This place is awesome, customer service was great and the IT lattes are delicious, my favorite is c
This place is awesome, customer service was great and the IT lattes are delicious, my favorite is cherry with vanilla custard.(brings back childhood memories) definitely worth the drive from Hondo!
Gloria Ann Gomez via facebook.com - Aug 26, 2018
Love the frozen custard here the ...
Love the frozen custard here the swirl is the best! The staff is so friendly and the place is so clean. They also have Apple Pay which is super convenient will be returning for the ice cream hopefully next time I will try something new!
Marla M. via yelp.com - Aug 26, 2018
Glad we stopped by to have some dessert
Glad we stopped by to have some dessert ... read more
Mark Nino via facebook.com - Aug 25, 2018
Best Italian ice ever tasted! The mini donuts are irresistible! New favorite place!
Best Italian ice ever tasted! The mini donuts are irresistible! New favorite place!
Priscilla Flores via facebook.com - Aug 24, 2018
The service was stellar and friendly ...
The service was stellar and friendly.  The frozen custard is the best I've ever had.  The slushees had great flavors and the Italian ice was wonderful.  Not to be missed.
Lorraine S. via yelp.com - Aug 23, 2018
Love this place very clean and super friendly worker !! Mini donuts are amazing and the Italian ice
Love this place very clean and super friendly worker !! Mini donuts are amazing and the Italian ice 😁😁😁would recommend to anyone and will definitely go back .😀 ... read more
Raven Jason via facebook.com - Aug 21, 2018
My family and I will definitely ...
My family and I will definitely be coming back. Awesome customer service. I was really impressed with the Italian ice. I personally got the smoothie, which was yummy. My son got the cotton candy italian ice and I really expected it to have a light hint of the flavor but it tasted like I was eating straight cotton candy. My husband go ... read more
Nicole M. via yelp.com - Aug 21, 2018
Ordered the IF Italian Ice. The Custard was awesome and creamy and the Italian Ice was very flavor
Ordered the IF Italian Ice. The Custard was awesome and creamy and the Italian Ice was very flavorful. Definitely will be back ... read more
Vincent Cervantes via facebook.com - Aug 21, 2018
Very good Italian ice, amazing mini doughnuts ... read more
Francisco Orozco via google.com - Aug 17, 2018
We've been several times to this ...
We've been several times to this new place in León Valley.  They have many flavors of Italian ice and shaved ice, mini donuts, etc. I loved Italian ice with custard ice cream. The staff is friendly and helpful and the decor is beautiful and colorful.
Anna C. via yelp.com - Aug 16, 2018
Sweet Paradise will be back soon. Yummy perfection!
Mr Brown via google.com - Aug 14, 2018
Fabulous service and yummy ice. And affordable. Thank you all. Cannot wait to come back.
Fabulous service and yummy ice. And affordable. Thank you all. Cannot wait to come back.
Sandi Maxwell via facebook.com - Aug 13, 2018
This place is wonderful I love it!
Hector Bocanegra via google.com - Aug 10, 2018
Awesome staff, friendly owner who talks to everyone who comes in. Recommending to everyone I know.
Awesome staff, friendly owner who talks to everyone who comes in. Recommending to everyone I know.
Angela Burttschell via facebook.com - Aug 10, 2018
Very good!!! I love that the Italian ice isn’t too sweet and that it’s all made there by hand. Very nice people too! The donuts are amazing as well.
Philisha Young via google.com - Aug 8, 2018
Really loved all the flavors they ...
Really loved all the flavors they offered and the awesome and friendly atmosphere and the cinnamon sugar donuts are really good too such happy and smiling faces to be greeted too ... my only tip would be for the people making the treats to tell you that you can get custard in your Italian ice or that you can have two flavors or you c ... read more
Matt N Priscilla L. via yelp.com - Aug 8, 2018
Italian ice was delicious. I asked for any sugar free options but they currently do not have any. I
Italian ice was delicious. I asked for any sugar free options but they currently do not have any. I was told they were working on it. I will be back when they have sugar free flavors.
Yvette Smith via facebook.com - Aug 8, 2018
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